We appreciate your interest in shopping online at Svět kamenů (World of Stones). Let’s see how to make an order – step by step.

Registration

The e-shop is for wholesale vendors only. To be able to see the prices and create an order, please register.
How to register
GDPR

Product selection

The items are arranged into thematic categories. You can search items by stone variety, colour, name, shape or size within these categories.
To add items to the shopping cart, please click on the cart icon.

 Discounts

The minimum purchase for buyers from the EU is 5,000 CZK w/o VAT.
For buyers outside the EU, it is 50,000 CZK w/o VAT. Customers with larger orders are eligible for attractive discounts. When shopping online, you will automatically see the discount displayed next to each product. Our VIP customers can see the discount after they log in to our system
Discount system

VAT

Prices are listed without VAT. VAT is added to the total amount in the cart summary. You will receive a detailed item price breakdown in the VAT invoice.
Shipments abroad do not include VAT if the customer provides us with a valid VAT No.
More about VAT

Shopping cart and order

You can edit the items in your shopping cart until you click on Complete order. Then, your order is placed in the Svět kamenů online system for processing.
How long can the items be stored in the shopping cart?
Order preparation
Order history

Invoice and shipping costs

Once the order is processed and ready for dispatch, we will send you the invoice document, including shipping costs
Shipping costs
Billing
Payment methods

Shipping

Once we dispatch the shipment to the carrier, we will send you a dispatch notification email, including a tracking number.  
Standard shipping methods

Complaint

Please read the Terms and conditions and Procedure for complaint carefully – they include instructions on how to proceed with the damaged goods complaint.
Terms and conditions
P
rocedure for complaint of a damage shipment

Business terms and conditions