HOW TO SHOP
We appreciate your interest in shopping online at Svět kamenů (World of Stones). Let’s see how to make an order – step by step.
The e-shop is for wholesale vendors only. To be able to see the prices and create an order, please register.
How to register
The items are arranged into thematic categories. You can search items by stone variety, colour, name, shape or size within these categories.
To add items to the shopping cart, please click on the cart icon.
The minimum purchase for buyers from the EU is 5,000 CZK w/o VAT.
For buyers outside the EU, it is 50,000 CZK w/o VAT. Customers with larger orders are eligible for attractive discounts. When shopping online, you will automatically see the discount displayed next to each product. Our VIP customers can see the discount after they log in to our system
Prices are listed without VAT. VAT is added to the total amount in the cart summary. You will receive a detailed item price breakdown in the VAT invoice.
Shipments abroad do not include VAT if the customer provides us with a valid VAT No.
More about VAT
Shopping cart and order
You can edit the items in your shopping cart until you click on Complete order. Then, your order is placed in the Svět kamenů online system for processing.
How long can the items be stored in the shopping cart?
Invoice and shipping costs
Once the order is processed and ready for dispatch, we will send you the invoice document, including shipping costs
Once we dispatch the shipment to the carrier, we will send you a dispatch notification email, including a tracking number.
Standard shipping methods
Complaint about damaged shipment
Please read the Complaint procedure and Terms and conditions carefully – they include instructions on how to proceed with the damaged goods complaint.